Thalayazham Grama Panchayat

Citizen Charter 2025 – Brief Report

Introduction

Thalayazham Grama Panchayat, as a local self-government institution, has published the Citizen Charter 2025 to ensure transparent, timely, and efficient services to the public. The document provides information on various services available to citizens, the procedures for obtaining these services, the responsible officers, and the stipulated time limits for service delivery.

General Information of the Panchayat

Thalayazham Grama Panchayat is located in Kottayam District and comes under the jurisdiction of Vaikom Block Panchayat. The Panchayat has 15 wards and covers a total area of 22.41 square kilometres. The population of the Panchayat is 25,890, comprising 13,658 males and 12,232 females. The literacy rate of the Panchayat is 96 percent.

Governing Committee

The administration of the Grama Panchayat is led by the President, Vice President, Standing Committee Chairpersons, and elected representatives from the various wards. The contact numbers and other contact details of the elected representatives are also included in the Citizen Charter.

Objectives of the Citizen Charter

• To provide clear information about the services available to the public.
• To ensure timely delivery of services.
• To establish a transparent and accountable administrative system.
• To provide an effective mechanism for addressing complaints and suggestions.
• To encourage public participation and improve the quality of services.

Major Services

The Grama Panchayat provides various services, including birth and death registration, marriage registration, building construction permits, issuance of licences, tax-related services, social welfare schemes, public health activities, waste management, drinking water services, street lighting, and public works.

Commitment to People-Centred Governance

With the concept of “Discovering Ourselves through Service” as its guiding principle, the Grama Panchayat follows a people-centred approach to governance. The Citizen Charter serves as a guiding document for ensuring better public services and enhancing transparency in service delivery.

Conclusion

The Thalayazham Grama Panchayat Citizen Charter 2025 is an important administrative document that provides comprehensive information about the services available to the public while ensuring accountability and transparency in service delivery. The Charter plays a significant role in bringing the Panchayat administration closer to the people and ensuring a more effective and citizen-friendly local governance system.